Monitoring - A few customers reported that cleaning Jira related local storage/cookies/logging in again the browser solved the problem.

Please contact us if the workaround doesn't work for you.

Other vendors are affected as well as this is a bug in Atlassian Connect Framework, the issue is tracked as https://ecosystem.atlassian.net/browse/ACJS-1134
Aug 7, 16:50 BST
Investigating - A few customers reported that Jira instead of showing Clockwork pages displays an error message starting with "We're having trouble connecting to Clockwork..."
Jul 28, 10:35 BST

About This Site

Welcome to HeroCoders status page. You can track here the health of all Jira Cloud apps offered by HeroCoders.

Coronavirus statement: We are fully remote company spread across Europe in home officces. Our staff and services are very unlikely to be affected by coronavirus situation as long as global internet is operational. Please direct any questions and queries to support@herocoders.com

Issue Checklist Pro Operational
90 days ago
99.99 % uptime
Today
Issue Checklist Free Operational
90 days ago
100.0 % uptime
Today
Clockwork Automated Timesheets Operational
90 days ago
98.68 % uptime
Today
Clockwork Pro and Free Operational
90 days ago
98.68 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 10, 2020

No incidents reported today.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

Unresolved incident: Jira displays error We're having trouble connecting to Clockwork....

Aug 6, 2020
Resolved - This incident has been resolved.
Aug 6, 20:38 BST
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Aug 6, 20:33 BST
Aug 5, 2020
Resolved - This incident has been resolved.
Aug 5, 16:54 BST
Update - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Aug 5, 16:51 BST
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Aug 5, 16:43 BST
Aug 4, 2020

No incidents reported.

Aug 3, 2020
Resolved - This incident has been resolved.
Aug 3, 15:21 BST
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Aug 3, 15:20 BST
Resolved - This incident has been resolved.
Aug 3, 13:30 BST
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Aug 3, 13:28 BST
Resolved - This incident has been resolved.
Aug 3, 11:08 BST
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Aug 3, 11:05 BST
Resolved - This incident has been resolved.
Aug 3, 10:46 BST
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Aug 3, 10:45 BST
Resolved - This incident has been resolved.
Aug 3, 09:11 BST
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Aug 3, 09:09 BST
Aug 2, 2020

No incidents reported.

Aug 1, 2020
Resolved - This incident has been resolved.
Aug 1, 09:57 BST
Update - Maintenance finished, Clockwork is back online.
Aug 1, 09:55 BST
Investigating - We need to perform unplanned database maintenance. It should take no longer than 30 minutes. ETA 9:00 UTC.
Aug 1, 09:16 BST
Jul 31, 2020

No incidents reported.

Jul 30, 2020
Resolved - This incident has been resolved.
Jul 30, 00:35 BST
Update - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jul 30, 00:33 BST
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jul 30, 00:24 BST
Jul 29, 2020
Resolved - This incident has been resolved.
Jul 29, 15:29 BST
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jul 29, 15:26 BST
Resolved - This incident has been resolved.
Jul 29, 15:20 BST
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jul 29, 15:16 BST
Jul 28, 2020
Resolved - This incident has been resolved.
Jul 28, 16:25 BST
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jul 28, 16:22 BST
Resolved - This incident has been resolved.
Jul 28, 16:13 BST
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jul 28, 16:09 BST
Jul 27, 2020
Resolved - This incident has been resolved.
Jul 27, 16:38 BST
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jul 27, 16:37 BST