Jira displays error We're having trouble connecting to Clockwork...
Monitoring - A few customers reported that cleaning Jira related local storage/cookies/logging in again the browser solved the problem.

Please contact us if the workaround doesn't work for you.

Other vendors are affected as well as this is a bug in Atlassian Connect Framework, the issue is tracked as https://ecosystem.atlassian.net/browse/ACJS-1134
Aug 7, 16:50 BST
Investigating - A few customers reported that Jira instead of showing Clockwork pages displays an error message starting with "We're having trouble connecting to Clockwork..."
Jul 28, 10:35 BST

About This Site

Welcome to HeroCoders status page. You can track here the health of all Jira Cloud apps offered by HeroCoders.

Coronavirus statement: We are fully remote company spread across Europe in home officces. Our staff and services are very unlikely to be affected by coronavirus situation as long as global internet is operational. Please direct any questions and queries to support@herocoders.com

Uptime over the past 90 days. View historical uptime.
Issue Checklist Pro Operational
90 days ago
100.0 % uptime
Today
Issue Checklist Free Operational
90 days ago
100.0 % uptime
Today
Clockwork Automated Timesheets Operational
90 days ago
94.97 % uptime
Today
Clockwork Pro and Free Operational
90 days ago
94.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 20, 2021

No incidents reported today.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 15, 06:45 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 06:44 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 06:44 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 15, 06:02 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 04:05 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 03:57 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 15, 05:51 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 05:47 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 05:38 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 15, 05:28 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 05:24 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 15, 05:09 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 05:06 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 04:57 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 15, 04:47 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 04:32 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 04:23 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 15, 04:14 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 03:54 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 03:46 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 15, 03:18 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 03:16 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 03:07 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 15, 03:07 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 15, 03:05 GMT
Jan 14, 2021
Clockwork pages are not loading, some actions are failing
Resolved - Those incidents were caused by random memory spikes causing our app to cross the platform limits. We switched to jemalloc and since then we observe improved stability and decreased memory usage.
Jan 14, 09:43 GMT
Monitoring - We've deployed a fix and are monitoring results. So far the system has been stable.
Dec 30, 15:43 GMT
Investigating - Since yesterday we have some stability problems and we are working hard to identify the root cause.

Occasionally some of our web servers are becoming unresponsive or take a long time to process requests making random requests fail.
Dec 30, 10:24 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 14, 04:12 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 14, 04:06 GMT
Jan 13, 2021
Slower response (Issue Checklist Free)
Resolved - This incident has been resolved.
Jan 13, 11:14 GMT
Update - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 11:10 GMT
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 11:10 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 13, 11:14 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 10:36 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 10:36 GMT
Slower response (Issue Checklist Free)
Resolved - This incident has been resolved.
Jan 13, 10:27 GMT
Update - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 10:24 GMT
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 10:24 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 13, 10:27 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 10:22 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 10:19 GMT
Slower response (Issue Checklist Free)
Resolved - This incident has been resolved.
Jan 13, 10:15 GMT
Update - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 09:59 GMT
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 09:59 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 13, 10:15 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 09:38 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 09:38 GMT
Slower response (Issue Checklist Free)
Resolved - This incident has been resolved.
Jan 13, 09:49 GMT
Update - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 09:31 GMT
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 09:30 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 13, 09:33 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 09:20 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 09:20 GMT
Slower response (Issue Checklist Free)
Resolved - This incident has been resolved.
Jan 13, 09:16 GMT
Update - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 08:24 GMT
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 08:24 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 13, 08:57 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 08:56 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 13, 08:35 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 08:32 GMT
Slower response (Issue Checklist Free)
Resolved - This incident has been resolved.
Jan 13, 08:15 GMT
Update - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 08:02 GMT
Investigating - Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
Jan 13, 08:02 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 13, 07:45 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 07:44 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 07:44 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 13, 07:39 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 07:26 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 07:25 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 13, 07:14 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 07:13 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 13, 07:12 GMT
Jan 12, 2021
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 12, 08:15 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 12, 08:11 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 12, 08:11 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 12, 08:00 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 12, 07:42 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 12, 07:35 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 12, 07:32 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 12, 07:31 GMT
Jan 11, 2021
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 11, 10:01 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 11, 09:57 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 11, 09:49 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 11, 09:44 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 11, 09:35 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 11, 09:35 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 11, 09:30 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 11, 09:30 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 11, 09:28 GMT
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 8, 18:48 GMT
Update - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 8, 18:46 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 8, 18:31 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 8, 13:28 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 8, 13:26 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 8, 13:05 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 8, 13:03 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 8, 12:57 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 8, 12:56 GMT
Jan 7, 2021
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 7, 19:14 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 7, 19:06 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 7, 18:40 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 7, 18:38 GMT
Slower response (Issue Checklist Pro)
Resolved - This incident has been resolved.
Jan 7, 17:36 GMT
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
Jan 7, 17:32 GMT
Jan 6, 2021

No incidents reported.

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