Monitoring - A few customers reported that cleaning Jira related local storage/cookies/logging in again the browser solved the problem.

Please contact us if the workaround doesn't work for you.

Other vendors are affected as well as this is a bug in Atlassian Connect Framework, the issue is tracked as https://ecosystem.atlassian.net/browse/ACJS-1134
Aug 7, 16:50 BST
Investigating - A few customers reported that Jira instead of showing Clockwork pages displays an error message starting with "We're having trouble connecting to Clockwork..."
Jul 28, 10:35 BST

About This Site

Welcome to HeroCoders status page. You can track here the health of all Jira Cloud apps offered by HeroCoders.

Coronavirus statement: We are fully remote company spread across Europe in home officces. Our staff and services are very unlikely to be affected by coronavirus situation as long as global internet is operational. Please direct any questions and queries to support@herocoders.com

Issue Checklist Pro Operational
90 days ago
99.99 % uptime
Today
Issue Checklist Free Operational
90 days ago
100.0 % uptime
Today
Clockwork Automated Timesheets Operational
90 days ago
100.0 % uptime
Today
Clockwork Pro and Free Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 18, 2021

No incidents reported today.

May 17, 2021
Resolved - This incident has been resolved.
May 17, 08:52 BST
Investigating - Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
May 17, 08:49 BST
May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Resolved - This incident has been resolved.
May 4, 11:08 BST
Monitoring - We've identified and mitigated the effects of significant overload on Clockwork app. According to logs the delayed queues has been already processed and all Clockwork functionality (including timesheets, timers, etc) should be restored. We're still monitoring the server load though.
May 1, 12:12 BST
Investigating - Clockwork processes events from Jira with heavy delays (occasionally processing event takes more than one hour). That results in desynchronization issues including dangling worklogs, timers not starting/stopping immediately, being unable to download worklogs, timesheet being not up-to-date etc.
Apr 30, 22:36 BST